PLATEER - AI & DX Innovation Partner for Digital Platforms -

Digital Transformation

We provide the optimal solution and insight for a successful corporate digital transformation.

Open DevOps
Matilda

We help corporations with digital transformations and provide integrated services ranging from installation, design, and implementation to operation and support for efficient cooperation processes.

DevOps Platform Components

Open DevOps SW Tool Chain
CI/CD Managed Service	You can quickly reflect the final service through continuous integration and distribution equipped with scalability, flexibility, and security.
CT Solution	Tricentis’ solution and Plateer-specialized services are provided so that the test process and software development process can be effectively integrated, and the quality of the software can be enhanced.

Successfully introduce Open DevOps with proven core elements!

Open DevOps platform Tool Chain	Automation environments such as project planning & tracking, as well as CI/CD/CT for establishing the configuration management policy is implemented using the tool chain required in the DevOps environment.
Agile training / consulting and coaching	We conduct an in-house training course based on SCRUM and a SAFe qualification process. We provide consulting and coaching suiting the customer environment such as Scrum, SAFe, etc. based on various Agile coaching and training experience.
Professional DevOps engineers	The team of professional engineers and CI/CD/CT architects create the best product performance and features.

We provide the optimal solution based on our experiences with over 2,500 projects of more than 650 clients in IT, manufacturing, healthcare, gaming, telecommunications, finance, and public agencies.

Standard ITSM Process	Provide 11 types of standard workflow templates Offer 22 service categories and over 80 recommended custom fields Screen layouts customized to each service type Create ITSM projects with additional request types all at once.
DevOps Tool Management	Mapping of Jenkins, Git, Jira projects, and Confluence spaces Jenkins job creation with user and permission management Bitbucket project and repository creation with permission control GitLab group and project creation with permission management
Automated Approval Process	Manage and register approval lines Map approval lines to workflows Approve or reject directly from service tickets Record full approval history View personal approval status and support JSM dashboard gadgets
Dashboard	Provide a variety of statistical charts for IT services View approval history with all status Check project and schema information Audit logs for DevOps toolchain activity

Matilda Service	Change aenableme Incident management Problem management Knowledge Mgmt. System Request Mgmt. Network Request Mgmt. General Request Mgmt. Operation & QA Inquiry Service Desk

Matilda Management	Template Management (Work flow) DevOps Management Approval Line Configuration ITSM Dashboard Service Portal Settings Logging & History

JSM Provided Features	Workflow Service Types Field Screen Customer Management IT Asset Management Security and Permissions for User/Group Application Links (for Knowledge & DevOps) Jira Service Management DC (On-Premise)

Growing with groobee.

Samsung Welstory

Samsung Welstory synced its existing It-Voc with the SaaS Jira Cloud environment to integrate the ITSM service and implement an automated deployment system.
PLATEER’s ITSM solution enabled tracing the users’ request until its execution for compliance, improving the stability of the operations.

GS Retail

GS Retail uses the IT service management system based on Atlassian Jira and tracks and manages IT projects and services for proper and transparent use of resources. As a trusted partner, PLATEER is providing effective support in implementing and operating the system.