From workflow improvement to integrated DevOps management – all at a glance in the ‘Matilda’ webinar
AI and DX solutions provider PLATEER (CEO Sang-Hoon Lee) announced that it will host a webinar titled “A New Paradigm for ITSM Implementation: Building ITSM Faster with Smart Solution ‘Matilda’” on September 2 (Tuesday) at 2:00 PM, through the ETNews specialized webinar platform, AllshowTV.
ITSM (IT Service Management) is no longer confined to the IT department alone, but has become a strategic tool for enhancing overall organizational efficiency and service quality. Furthermore, ITSM is increasingly recognized as a key means of strengthening business competitiveness.
In this webinar, PLATEER will cover everything from the fundamentals of ITSM to implementation strategies, as well as how to rapidly and effectively adopt ITSM using its smart solution ‘Matilda.’ To provide practical insights, the session will feature real-world ITSM operation cases and a live demo showcasing how ‘Matilda’ can be applied for workflow improvements and integrated DevOps information management.
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